1. Personal information
When you contact us, whether by phone, chat, email, through our websites or otherwise, we may keep a record of your communication to help solve issues that you might be facing, but also for training, quality assurance and statistical purposes, as well as to improve our products and services.
We collect and use personal information in the following ways.
a) The purchase of products available through this site and to carry out our obligations for any agreement you have with us
We will use your personal information, and may share your personal information with other third parties acting on our behalf, for one or more of the following purposes:
To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of perfume, for example), if you contact us directly.
Give you an estimate or quote for our services
Administrate or carry out our obligations for any agreement you have with us
Anticipate and resolve problems with our service
We may collect some sensitive personal information about you. For example:
Your physical or mental health or condition, or the physical or mental health or condition of members of your family or household; or
We will only use such sensitive personal information to:
Give you information on our products, an estimate or quote for our services; and administrate or carry out our obligations for any agreement you have with us
Where such sensitive personal information is about anyone other than you, you must get the explicit consent of that person before giving us the information.
b) For marketing purposes
We would like to keep you in the loop about news, products, competitions and offers from Health Style & Beauty.
To ensure we’re always improving and delivering our best products and services to you, we may also get in touch to ask for your feedback.
From time to time we share your information with carefully selected third parties for marketing purposes.
We will only use your personal information for marketing purposes with your consent. If you do not consent to us using your information for marketing purposes, please let us know by either ticking or unticking the relevant boxes provided on the order pages on our Site.
If at any time after you have submitted your information to us, you wish us to stop using your information for any of these purposes; please email firstname.lastname@example.org.
c) Disclosing your personal information to others
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you linked to our site from a third party site, such as a price comparison site, we may share some of your personal information with the third party site operator. The third party site operator will only use this information for internal business and accounting purposes, market research and sales data tracking, unless you have consented to them using this information for other marketing purposes, such as:
sending you information about products and services; and/or sharing the information with their associate companies so they can send you information which may be of interest to you.
We use a third party advertising company to serve ads on our behalf across the Internet and we may share some of your personal information with them for the purposes of sales tracking, analysis, customer profiling. This personal information is not used for any other marketing purposes.
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are entitled or obliged to do so under law.
2. Non-personal information
We collect and use non-personal information in the following ways.
a) Internet Protocol (IP) addresses
When you visit our site, we log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to collect broad geographic information on our site visitors. We do not link IP addresses to personally identifiable information.
collect generic usage statistics of our site
control how often visitors see similar advertisements
track visitor preferences
improve and update our site
Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and cookies cannot be used to identify who you are.
The web-browsers of most computers are initially set up to accept cookies. You can set your web-browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have been added to your computer's cookie file.
How to control and delete cookies
Cookies will not be used to collect personal information about you.
To limit or block the cookies which are set by Health Style & Beauty, you can amend your browser’s privacy settings. The Help function within your web browser will explain how this is done.
Please note that if you disable cookies you will be unable to access our website properly.
Visit www.aboutcookies.org (external link) to find out how to limit or block cookies on an array of different browsers. There are details on how to delete cookies as well as general information about them. For information on how to do this on your mobile phone you will need to refer to the manufacturer’s guide.
c) Web analytics
In order to develop our site in line with our customers’ needs, Health Style & Beauty keeps a track on which pages on our website are visited most frequently and how long visitors spend on our site. We use this information to help improve the site.
We never gather other information from your disk or computer. We collect a copy of the data held by the cookie for inclusion in any analysis.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of this site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Health Style & Beauty use Google Analytics to optimise this site and improve the service we provide to our visitors. More information about how to reject or delete this cookie may be found here: http://www.google.com/intl/en/privacypolicy.html
d) Disclosing your non-personal information to others
We use third party advertising companies such Google, Bing to serve ads on our behalf across the Internet. The third party companies may also collect anonymous information about your visits to our website. This is done by using a technology device commonly referred to as an action tag, which we place on various web pages within our website or in an html e-mail that allows the third party to collect anonymous information. The third party may use information about your visits to this and other websites in order to provide information about goods and services of interest to you.
We also use Paypal Marketing Solutions, a service provided by Paypal. https://www.paypal.com/en/webapps/mpp/ua/privacy-full
3. Data Retention
4. Transfers of Personal Information Outside the EU
It may sometimes be necessary to transfer personal information overseas. When this is needed information may be transferred to countries or territories around the world. Any transfers made will be in full compliance with all aspects of the data protection act.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
6. Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have given us, please contact us or email us at email@example.com
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use and will continue to update these measures.
How to Contact Us
For purposes of EU data protection law, we, Health Style & Beauty, are the data controller of your personal information. You may contact us at firstname.lastname@example.org. Alternately, you may write to us at: Vidal Life Style Ltd, Enfield EN3 5NJ, London, UK
Terms and Conditions apply.